1. Introduction
Welcome to Beo Wine Bar + Kitchen. By dining with us, using our website, or engaging with our services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, customers, and any other parties interacting with our restaurant.
2. Reservations & Cancellations
- We encourage reservations to secure your preferred date and time.
- Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
- Beo Wine Bar + Kitchen reserves the right to cancel or modify reservations due to unforeseen circumstances.
3. Dining Policies
- We operate on a plant-based dining concept and do not accommodate outside food or beverages.
- Menu items are subject to availability, and we reserve the right to modify dishes based on seasonal ingredients.
- While we strive to accommodate dietary restrictions, we cannot guarantee that dishes are free from allergens. Guests with severe allergies should inform us in advance.
4. Wine Selection & Responsible Service
- We specialise in natural, organic, and biodynamic wines. Wine selections are subject to change based on availability.
- Alcoholic beverages will only be served to guests 21 years or older with valid identification.
- Beo Wine Bar + Kitchen reserves the right to refuse service to any guest who appears intoxicated.
5. Payment & Pricing
- Prices listed on our website or menu are subject to change without notice.
- We accept major credit/debit cards and cash. Service charges may apply for large parties or special events.
- All transactions must be completed before leaving the premises.
6. Gift Cards & Promotions
- Gift cards are non-refundable and cannot be exchanged for cash.
- Promotional offers are subject to specific terms and may not be combined with other discounts.
7. Privacy & Data Protection
- We respect your privacy and only collect necessary information for reservations, payments, and customer service.
- Your data will not be shared with third parties without your consent, except where required by law.
8. Liability & Disclaimer
- Beo Wine Bar + Kitchen is not liable for any personal injury, loss, or damage incurred while dining at our establishment.
- We are not responsible for lost or stolen items. Guests are advised to keep their belongings secure.
9. Changes to Terms & Conditions
We reserve the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of any changes.
By engaging with Beo Wine Bar + Kitchen, you acknowledge and agree to these terms and conditions.
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